Support

This page explains how to access various resources available to players.

Phone and Skype Support

My contact details are as below:

Office number: +61 3 9018 5395 (Remember I am only able to take calls on Thursdays, unless other times are scheduled. I'm in Australia (Melbourne +10 GMT) so don't forget the timezones and relevant international dial codes)

Skype name: rouletteanalysis (Skype is used more often than phone as I can maintain multiple chat windows at once. Skype is free and can be downloaded from Skype.com. You need only a reasonable internet connection and a microphone.

Mobile number: +614111354 (use this ONLY in emergencies. An emergency is not if you have a quick question. An emergency is something like if you are in the middle of play at a casino and a software code expires. But this will not happen if you follow the instructions. Emergencies are extremely rare, and respect that I use this phone number for family too. Do not call at 3am or some other insane hour unless the situation is critical, and be aware of the timezones. Many people are ignoring my requests to use this number sparingly. If this continues, I will have to deactivate the number.

Software Access Codes

Access codes for any software, including online casino bots, roulette computers and more - codes for any software that requires ongoing access codes. Visit the Software Code Request Page.

Online Casino Auto Betting Bot

This software allows you to partially automate betting at online casinos. See details including where to download it. See the online bot forum thread for instructions and download link.

Basic Roulette Computer

This is a simple roulette computer that's free for all members. To obtain the free roulette computer (for players only), please see the free basic roulette computer forum thread.

If you are a player and have not yet signed up to the forum, please do so to access this page.

Online Wheel Analysis Software

This is available to genuinewinner.com system players only. It allows analysis of wheels either for bets before or after ball release. This software also includes the automated wheel analysis component. See the Roulette Wheel Analysis Software instructions on the player-only forum.

Player-only Forum

This is a private forum for roulette computer and system players. There hundreds of members and thousands of posts containing valuable information. It is a friendly community for players to share and discuss the system, computers and any related topics. Many experienced players also help new players learn the ropes. Visit the player-only forum.

Request Spin Analysis

See the spin analysis request form if you want me to have a look at your spins or any data, and advise you about a wheel.

My schedule blog

My blog updates you on everything from my schedule to any new resources or software available. I also specify my schedule so you know when to expect responses to emails, when I will or wont be available for calls etc. Visit my schedule and updates blog.

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